Tap on Phone
Client
Tietoevry Card Acquiring
Year
2023
Services
Prototyping
Content Strategy
User Research
Information Architecture
Challenge
The goal was to develop a mobile app that allows merchants to accept card payments on their phones, making transactions more flexible and profitable.
The goal was to develop a mobile app that allows merchants to accept card payments on their phones, making transactions more flexible and profitable.
Insights
The interviewed merchants agree that onboarding is lengthy, paperwork-heavy, and requires expensive POS systems with high transaction fees.
The interviewed merchants agree that onboarding is paperwork-heavy, lengthy, and requires expensive POS systems with high transaction fees.
Categorized insights from conducted interviews.
Approach
The onboarding process was prototyped to be completed within the app, along with flows for on-device payments and account-to-account transfers.
The onboarding process was prototyped to be completed within the app, along with flows for on-device payments and account-to-account transfers.
Payment tutorial animation.
Payment tutorial animation.
Form fields adapted to input length.
Form fields adapted to input length.
Available and disabled payment choices.
Available and disabled payment choices.
Interactive table.
PIN keypad.
Breadcrumbs and progress indicator.
Breadcrumbs and progress indicator.
Selection buttons with logos.
Selection buttons with logos.
Result
Tap-on-Phone simplifies and accelerates purchases for both merchants and buyers, with a user-friendly interface that lowers overall transaction costs.
Tap-on-Phone simplifies and accelerates purchases for both merchants and buyers, with a user-friendly interface that lowers overall transaction costs.
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